All emergency referrals are taken via London EBS (Emergency Bed Service). They will take the details of your patient and then connect your call to the appropriate NTS team member. If you do not have a cot for the baby, EBS will also cot-locate for you. Please have to hand:
To help with your referral, you may wish to:
Babies admitted to a London neonatal unit requiring transfer for:
If you are not sure whether your patient is suitable for emergency transfer by NTS, or if you would like more information about our process, please download the NTS Operational Remit.
NTS will also be able to advise you on the further stabilisation of your baby in liaison with the accepting unit. For complex babies, our on-call consultant may be contacted via the telephone number above, and may choose to accompany the team.
Emergency transfers will usually take place in time order of referral, however time critical transfers or other clinical urgency may force us to prioritise another referral. If you need an update on NTS arrival time, please telephone EBS on the number above.
The nurse-led elective team will transfer non-ventilated babies (self ventilating or on CPAP) over 1kg weight, usually to step down care to another unit within London. Babies below 1kg may be considered if a doctor is available to accompany. The team is available Mon-Friday 7.30am-7.30pm. Transfers may be booked in advance or considered on the day if the team is free. We can now deliver all the common non-invasive ventilation modes on transport, including high flow nasal cannula (Vapotherm / Optiflow) and bi-level CPAP. Consideration should also be given to the length of the journey and the baby’s feeding interval – we prefer not to feed en route if this can be avoided.
Long distance transfers can usually be undertaken, but do require careful planning for the safety of the baby and welfare of clinical staff. Transfers may be via road ambulance or fixed-wing plane depending on distance. These are usually repatriations into London where babies have been managed elsewhere in the country. Please contact the NTS office on the above elective number to discuss your requirements.