About this website

Terms of Use

By using this website, you agree that you have read, understood and accept the following information.

Technical Administration

This website is hosted by Brighterlouder on behalf of NTS London.  All content, including the design, is the intellectual property of NTS London, except for third-party templates, graphics and software which is the intellectual property of their respected authors and credit has been given where applicable.

Any questions or problems with the technical operation of the website, e.g. missing pages, broken links or other malfunction should be directed to admin@brighterlouder.co.uk

Questions regarding the content of the website should be directed to London NTS via the contact form.

Data Protection

The NTS London website does not store or capture personal information, except for that provided voluntarily via the feedback and contact forms, and does not make any attempt to find out the identities of those visiting our website, but merely logs general visitor data which is collected and used to improve and maintain the website for the visitors benefit.


The NTS London website uses cookies to help us understand how people use our website. We use cookies to capture which pages are most popular, how long people spend on each page and what links they use to access the information they are seeking. We may also use cookies to enable the website to ‘remember’ details that you voluntarily give, such as when you complete online forms, so that you do not have to retype the information next time you use the website.

By using this website you are implying consent for these cookies to be placed on your computer. If you would like to remove these cookies and opt-out of the services that use them you can by selecting the appropriate settings on your browser.

What is a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things such as your preferences or remembers your details when filing out a form. They are controlled by your computer. If you visit the Tools section in your browser menu, you will find details of your cookies settings.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer, mobile phone or whatever device you are using to access the internet. This information is held in cookies. You can learn more about cookies from the GOV.UK guidance on cookies.

Cookies may come with or without an expiry date. Cookies without an expiry date exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can set your browser to warn you before accepting cookies, or you can set it to automatically reject them. Please note that by rejecting cookies it may inconvenience you in browsing our website. See your browser ‘help’ button for how to change your cookie settings.

For more information about how to remove cookies from your device, or how to block individual cookies from being received, please see the instructions and guidance at www.aboutcookies.org.

Links to other websites

The NTS London website contains links to other websites of interest. However, once you have used these links to leave this website, you should note that we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide while visiting such websites, and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We recommend that you review the websites privacy policy as a precautionary measure.  NTS London does not endorse any external sites and is not responsible for their content.

Clinical Information

All of the clinical information given on this website is believed to be correct at the time of publication but is not guaranteed to be free of error or omission and is provided as a guide only.  It is the responsibility of the attending clinician to satisfy themselves of diagnosis, treatment, drug doses and infusions, and to take full responsibility for the care of their patient.  NTS London will be happy to advise on the stabilisation and care of any neonate accepted for transfer.

If you believe any clinical information to be in error, please contact NTS London via the contact form.

Feedback and Contact Forms

The contact and parental feedback forms are a convenient way to contact NTS London and to provide your valuable feedback as parents.  These pages, and the whole website, use industry-standard SSL encryption.  This means that the data passed between your device or computer and our web servers is scrambled, making it much more difficult for a third party to intercept your information.  You can check that you have a secure connection by looking for the Padlock icon near your web browser’s address bar.

As for all websites, it is still possible for your information to be intercepted by another person, particularly if you use a public Internet connection such as free WiFi networks, although in practice this is very unlikely to happen.

NTS London can also be contacted using the telephone number on the contact page.